Order Prescriptions Online Easily - Doctor Solve
BUSINESS: Weekdays 6:00AM – 8:00PM PST
HOURSWeekends 7:00AM – 5:00PM PST
FIND US: Surrey, BC, Canada
#109–7938 128th Street V3W 4E8
CONTACT: +1-866-732-0305
[email protected]
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How to Place A New Prescription Drug Order?

DoctorSolve understands that your time is valuable and that each patient has their own special preference when it comes to ordering, below are descriptions of the ways in which you can place your order. You can also browse through the products by searching through the Prescription Medications, Brand Medications, or Generic Medications.

Step 1

Begin with a product search for the medication(s) you have been prescribed or that you would like to purchase, here is a link to begin your search  DrugSearch. If the medication you are searching for is available in GENERIC format, this option will be displayed as well as the BRAND version of your product. CLICK on the product of your choice.

Step 2

Select the DOSAGE (found on your prescription) and QUANTITY. (*Maximum of 3 months allowed online) and click on ADD TO CART to proceed through the checkout section. Confirm your cart contents and click PROCEED TO CHECKOUT.

Step 3

Provide your shipping details and click on PLACE ORDER.
Fast and Easy! An email will be automatically sent to you detailing your order, contact information you may find handy and directions towards completing your prescription order.

Step 4

To complete your order, please EMAIL, MAIL or FAX your COVER SHEET, your ORIGINAL PRESCRIPTION, PHOTOCOPY OF ID that verifies your date of birth to:
Suite #109 – 7938 128th Street,
Surrey, BC,
Canada V3W 4E8
Toll Free Phone: +1-866-732-0305
Toll Free Fax: +1-877-251-1650
Once we receive this information, we will CALL to confirm and ship the order. If you do need to call about your order for any reason, please quote your Order Number. If you have a general question regarding your medication. Please call our toll-free Help Line +1-866-732-0305. Please read our Ordering Policies for more information.

Customer Care Specialists are available to assist you every step of the way!
Call Toll-Free at +1-866-732-0305.

  • Monday to Friday 6 am – 8 pm PST
  • Saturday to Sunday 7 am – 5 pm PST

DoctorSolve is open all US holidays except Christmas Day, Dec 25, and New Years Day, January 1st.
Be sure to have your prescription drug information handy.

Find your medication(s)

  • Login to the account that you set up when your original order was placed (My Account). If you purchased as a guest we may not be able to offer you refill service.
  • Once you are logged into your account, add your password again to verify access to your order history as indicated.
  • From your order history find the prescription order that you would like to refill. You can click on the refill button to proceed, this will open your previous order so you can verify that this is indeed the prescription you wish to refill. Click on Refill This Order to complete your order, otherwise, click on Return to Order History to select a different order for a refill.

An email will be automatically sent to you confirming your Refill Order Request – please check your inbox. If you have any questions you can call our customer service center or email us anytime.

Frequently Asked Questions

Is it necessary to have a prescription to order prescription medications?

Yes, a valid prescription is required from a licensed physician who is able to practice and prescribe medicine in the United States. If you have faxed or emailed us a copy of the prescription, we will require the original prescription to be mailed to us.

Unfortunately, due to a power outage some of the features available on Doctorsolve may not be online. We know how important it is to have affordable prescription medication and we’re working as fast as we can to restore our call center, email, and online chat services.