Contact Us

At DoctorSolve™, we understand and embrace that customers are all unique. We want you to feel heard and cared for, and so we have more than one option for you to contact us.

Call DoctorSolve

If you wish to speak with a Customer Care Specialist they can be reached by phone, or you can fill out the adjacent form and a Customer Care Specialist will contact you.

DoctorSolve Customer Care is available Monday to Friday 6AM to 8PM (PST) Saturday to Sunday 7AM to 5PM (PST).
Our commitment to you is to respond to your request within 24 hours.

You can also call the toll-free Help Line at 1-855-218-5085.

Hours of Operation

Monday-Friday:6:00 AM – 8:00 PM (PST)

Saturday:7:00 AM – 5:00 PM (PST)

Sunday:7:00 AM – 5:00 PM (PST)

For Spanish speaking patients, you are invited to call +1-866-732-0305 and a Customer Care Specialist will be able to assist you with your order or with any questions you may have.

**Para servicio en español llame al +1-866-732-0305 y un representante le podra asistir con su orden.

Call us Toll-Free


International Phone


Service in Spanish call


Fax Toll Free


International Fax




Doctorsolve Healthcare Solutions Inc.

Suite #109 – 7938 128 Street

Surrey, BC

Canada V3W 4E8

Unfortunately, due to a power outage some of the features available on Doctorsolve may not be online. We know how important it is to have affordable prescription medication and we’re working as fast as we can to restore our call center, email, and online chat services.