Canadian Pharmacy pet meds
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Information provided on this website is for general purposes only. It is not intended to take the place of advice from your practitioner.

Call Toll-Free:
HealthLine 1-866-732-0305

International Calls:
1-604-598-4690

Ordering Policies

Shipping and handling prescription medication

All prices at www.DoctorSolve.com are quoted in American Dollars.

Although courier service is not an option due to shipping restrictions associated with prescription medication, all orders are shipped via priority mail and all packages are insured. The price of shipping is $9.95 within North America. Additional charges may apply for overweight packages. Additional shipping charges may apply for special shipping requirements.

Cancellation and refund policy

Orders can be cancelled up to the date they are shipped. Credits for orders will be issued less a $10 stocking charge per medication.

All medications that have been dispensed and shipped are not returnable. Due to the BC College of Pharmacists Bylaw 5 (33. Subsection 1) once a medication has left the pharmacy, it cannot be returned for any reason.

Bylaw 5, 33. Subsection states:


(1) No registrant may accept for return to stock or reuse any drug previously dispensed.

This ensures only the safest and highest quality Canadian prescription drugs are shipped directly to you. Therefore, we are unable to return or refund medications once they have been shipped from the pharmacy. All sales are final.

If your prescription order was damaged in shipping, please call us immediately at 1-866-732-0305.

Use of insurance for your prescription medication

At this time, we cannot accept insurance coverage from outside of Canada. However, you will be provided with an invoice which lists the medication name, strength, quantity and price. You can then use the invoice to make an insurance claim.

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