Cancellation and Refund Policy

Orders can be cancelled up to the date they are shipped. Credits for orders will be issued less a $10 stocking charge per medication.

All medications that have been dispensed and shipped are not returnable. Due to the BC College of Pharmacists Bylaw 5 (33. Subsection 1) once a medication has left the pharmacy, it cannot be returned for any reason.

Bylaw 5, 33. Subsection states:

(1) No registrant may accept for return to stock or reuse any drug previously dispensed.

This ensures only the safest and highest quality Canadian prescription drugs are shipped directly to you. Therefore, we are unable to return or refund medications once they have been shipped from the pharmacy. All sales are final.

If your prescription order was damaged in shipping, please call us immediately at 1-866-732-0305.

Ordering Policies

Professional Standards

We are proud members of:

Members adhere to some of the highest safety standards in the world - a point made by the Government Accountability Office.

Information provided on this website is for general purposes only. It is not intended to take the place of advice from your practitioner.

Call Toll-Free:
HealthLine 1-866-732-0305

International Calls:
1-604-598-4690